The refund policy of The Shade Crafts will be null and void if:

• You have selected a unique or unusual package.
• Any service’s initial design concept has been accepted.
• The Logo is now complete.
• The website has been created, tested, and launched.
• You asked for adjustments.
• The decision to cancel was taken for non-project-related reasons.
• For well than two weeks, no one has spoken with the company.
• Policies of the company have been broken.
• For the same job, a different business or designer has been contacted.
• The necessary details are missing from the creative brief.
• A total redesign has been requested.
• if the cost is for hosting and a domain.
• The request for reimbursement’ time period for this claim has passed.
• The company is altering its name or operations.
• Under no circumstances will there be a refund for “change of mind,” “disagreement with partner,” or other factors unrelated to the service.
• After speaking with their project manager, a client who has accepted many rounds of changes (for any service) may be eligible to receive 50% of their money back.
• The management of The Shade Crafts Management will have the final say on whether to approve the refund.
• If a customer purchases a service bundle and is unhappy with one particular service, just that service will be eligible for a refund, “not” the others.
• Order cancellations before the start of a project that are made for any reason other than the design service itself will incur a 33% cancellation administrative fee.